OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
264 ratings and 132 comments received in the last 90 days.
27 April 2025
Very satisfied, as previously said, it was a very professional environment and did not feel pushed into making a decision there and then !
07 April 2025
they found the bmw of spec i liked and gave a very good deal in changing over my 135 series i had only 2 years for a new shape one and was kept in loop alway through to collection.
03 April 2025
I was made to feel that my buying a car was a special moment
02 April 2025
Warmest of welcomes. Andy couldn't do enough for us.
01 April 2025
Very satisfying Never driven a B M W Hopefully in six months I confirm the same
01 April 2025
Yes, Gary was very accommodating and addressed all the questions. We arranged two test drives, one solo and one accompanied by my son.
01 April 2025
Martin is excellent at his job
30 March 2025
Stuart went beyond by explaining the car functions and was warm and friendly and knowledgeable
26 March 2025
Everyone was fantastic and was trying hard to resolve the issue created by BMW finance
30 April 2025
See above. They followed instructions not to wash the car which can be a problem at other dealers
29 April 2025
Person dealing with me on the desk was exceptionally nice. They definitely deserve to be employ of the month again.
28 April 2025
Completed on time and at the price quoted
26 April 2025
Job completed in full on time
24 April 2025
Had the opportunity to try and EV as a loan car for the first time
24 April 2025
I requested to check windscreen washer failure but that has not been attended. During weekend there are no loan cars available
24 April 2025
10/10 - Extremely satisfied! The service was exceptionally professional, efficient, and reliable. Highly recommend!
22 April 2025
The staff is very co-operative and kept me informed about all updates.
21 April 2025
Spare battery put into key without question
20 April 2025
Pleasant staff.
27 April 2025
Group 1 Stansted were very good.