OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
199 ratings and 103 comments received in the last 90 days.
05 June 2025
Everyone that we dealt with was very personal and friendly.
04 June 2025
Great
04 June 2025
Communication was outstanding, very satisfied
03 June 2025
As above we were extremely satisfied with the excellent service and delivery of our new car
25 May 2025
Nothing at all to complain about. The whole process went smoothly and efficiently.
20 May 2025
A friendly and relaxed experience.
18 May 2025
No complaints at all.
06 May 2025
The car I purchased was to my specification, competitively priced, and the overall service and presentation of the new vehicle by Stuart Taylor and his colleagues at Group 1 was excellent
01 May 2025
Gary was a great person to deal with. Not pushy at all & very informative.
11 June 2025
Despite pressure to do everything on line, it's perfectly feasible to pop into the dealership and speak to a real person. The staff are friendly, well-informed and polite.
11 June 2025
All good
10 June 2025
See above. Also the fault in my sound system was fixed efficiently, in a short time.
08 June 2025
Same as above
08 June 2025
Prompt communication
08 June 2025
As above
07 June 2025
All explained and done as said
07 June 2025
.
06 June 2025
Completed the job professionally
06 June 2025
Abby was very helpful & professional. Service was all according to expectations
06 June 2025
Lovely service